- Deposit and balance
- A deposit of 25% of the trip cost reserves your place. The remaining balance is due 60 days before departure. Bookings made within 60 days of departure are paid in full at the time of booking.
- Cancelling your trip
- More than 60 days before departure, you receive a full refund of everything paid, less a $150 administrative fee. Between 30 and 59 days out, the 25% deposit is forfeited and the rest is refunded. Between 15 and 29 days out, we refund half the total trip cost. Inside 15 days, or if you do not show up, nothing is refundable, though what you paid beyond the deposit is held as credit towards a trip within the next 12 months.
- If we cancel
- Wildfire smoke, an unsafe snowpack, a dangerous tide or river crossing, or a permit revoked by the managing agency can all force us to cancel or cut short a trip. When the decision is ours, you get a full refund of the trip cost or a transfer to another date, whichever you would rather have. We do not refund flights, lodging, or other travel booked separately from the trip — that risk is what trip insurance is for.
- Trip insurance
- We strongly recommend a policy covering trip cancellation, interruption, and medical evacuation. Our own cancellation terms tighten sharply inside 30 days, and we cannot refund travel booked outside the trip cost if your plans change. Above 10,000 ft, and along most of the King Range, cell coverage is patchy to non-existent, and an evacuation, if one is ever needed, happens on foot or by helicopter.
- Guide gratuity
- Gratuity is customary in the guiding industry, typically 10–15% of the total trip cost, given in cash at the end of the trip. It is entirely optional and not included in the price you paid.